Basic Life Support Initial Certification

Cancellation Policy

1. Cancellation by Participant 7 days before class: Full refund or free rescheduling. 3 to 6 days before class: 50% refund. Less than 72 hours (3 days) before class: No refund. Rescheduling available with a $25 fee. No-shows: No refund or rescheduling. A new registration and payment are required. 2. Rescheduling Policy Rescheduling requests must be made 72 hours before the class (Based on future class scheduling). Rescheduling less than 72 hours before the class is subject to availability and a $25 fee. 3. Cancellation by Instructor/Organization If the class is cancelled due to instructor unavailability, or emergencies, participants will be offered: A full refund, or A free reschedule to another available session (Based on future class scheduling). 4. Refund Processing Refunds will be issued to the original payment method within 5–10 business days of approval. 5. Substitutions A registered participant may not assign a substitute in their place. 🔔 Important Notes All refund and reschedule requests must be submitted in writing via email. Emergency exceptions may be considered with proper documentation.